“付费服务”和“免费服务”谁更好？

丹奇 （七月三十日）

杀虫的故事

德州气候湿热，容易衍生蟑螂。于是，我订了杀虫公司上门服务。但两个月下来，蟑螂不见消灭，反而见长。于是，打电话给杀虫公司投诉。并顺势取消他们的服务。

客服人员尽力挽留客户，并问道“你为何要取消这项服务呢？我查了一下记录，你可以每个月享受一次免费服务的， 但你似乎从来没有用过我们的免费服务。”

我答道：“付费服务都不能解决问题，我还能指望免费服务吗？”

客服哑然。

Pest Control Story

I ordered pest control service for our house. They came every month, but the cockroaches never extinguished after couple of months.I was mad and called their customer service to complain and cancel their service.

The customer service tried to keep me as their client. She asked me: “What makes you want to cancel our service? I checked the record, you use our free service once a month, but you it seems you never used it.”

I responded “If the PAID service doesn’t work, what’s the point to use FREE SERVICE?”

…….