The first thing to do is to return the product to your place of purchase and ask for a legitimate replacement product or verification that the product you purchased is legal. If the vendor refuses to help you, ask for your money back, and find a legitimate dealer who will sell you legally licensed Microsoft products.
If the vendor refuses to give you a refund, report their actions to your local Consumer Affairs Office and the Better Business Bureau. You should also call your local Microsoft subsidiary or a regional Business Software Alliance (BSA) anti-piracy hotline to report your concerns.
An expanded version of this Help document entitled "Microsoft Licensing Policies: Answers to Frequently Asked Questions" is available by request from any of the following Microsoft legal departments. Any consumers or resellers having questions about the legitimacy of Microsoft products should contact the Microsoft Piracy Hotline at 1-800-RU-LEGIT, accessible in the United States or Canada, or write to the nearest Microsoft legal department to tell us of your concerns:
Asia and Pacific:
Australia: Legal Department, Microsoft Pty. Limited, Microsoft Park, 65 Epping Road, North Ryde, NSW 2113 (Sydney), Australia
China: Legal Department, Microsoft (China) Company, Limited, 6F Beijing Sigma Center, No. 49 Zhichun Road, Haidian District, Beijing 100080, PRC
Hong Kong SAR: Legal Department, Microsoft Hong Kong SAR, 11/F., Cityplaza 3, 14 Taikoo Wan Road, Taikoo Shing, Quarry Bay, Hong Kong SAR, PRC
Indonesia: Legal Department, Microsoft Pty. Limited, Microsoft Park, 65 Epping Road, North Ryde, NSW 2113 (Sydney), Australia
Japan: Legal Department, Microsoft Company, Limited, Sasazuka NA Bldg., 50-1, Sasazuka 1-Chome, Shibuya-ku, Toyko 151, Japan
Malaysia: Legal Department, Microsoft Pty. Limited, Microsoft Park, 65 Epping Road, North Ryde, NSW 2113 (Sydney), Australia
Mongolia: Legal Department, Microsoft (China) Company, Limited, 6F Beijing Sigma Center, No. 49 Zhichun Road, Haidian District, Beijing 100080, PRC
New Zealand: Legal Department, Microsoft Pty. Limited, Microsoft Park, 65 Epping Road, North Ryde, NSW 2113 (Sydney), Australia
